Frequently Asked Questions
WhySeek is the brand of Guangzhou WenXun Technology Co., Ltd., based in Guangzhou, China and operating across the Greater Bay Area. The group runs three business lines: cross-border supply-chain sourcing and e-commerce, inbound medical travel and wellness, and IT & AI enablement.
?What is WhySeek?
WhySeek is the brand of Guangzhou WenXun Technology Co., Ltd., based in Guangzhou, China and operating across the Greater Bay Area. The group runs three business lines: cross-border supply-chain sourcing and e-commerce, inbound medical travel and wellness, and IT & AI enablement.
?Who does WhySeek serve?
Two directions: overseas buyers sourcing from China, and international visitors coming to China for medical travel. Our online store and wellness brand serve customers worldwide.
?Is WhySeek a hospital or clinic?
No. WhySeek is a service and commerce group, not a hospital or clinic. Inbound medical travel is coordinated by WhySeek, while diagnosis and treatment are provided by licensed partner hospitals and physicians.
?What languages do you support?
Our websites are published in four languages: Simplified Chinese, English, Russian and Indonesian. Human-delivered services such as medical escort and customer support are provided in Chinese, English and Russian.
?How can I contact WhySeek?
For after-sales support and service follow-up: support@whyseek.net. For sales, procurement and sourcing enquiries: sales@whyseek.net. For general and corporate enquiries: info@whyseek.net.
?How do I request a quotation?
Send your requirement to sales@whyseek.net. WhySource handles B2B sourcing, factory audits, quality control and shipping on a quotation basis, so pricing is confirmed per enquiry rather than listed on the site.
Whether sourcing, wellness services or medical travel — we look forward to building long-term trusted cooperation
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